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Return Policy

MLG offers a refund on spectator passes if you change your mind within 24 hours of purchase. Otherwise, there are no transfers, no refunds, and no resales of passes permitted. 

There are no returns permitted on team passes.  Transfer of teams passes and resale is also not permitted.

Please see event rules here. Please see ticket holder agreement here.

MLG offers a satisfaction guarantee. If for any reason, you are not completely satisfied with your purchase, return the merchandise in new unworn condition for an exchange or refund within 30 days of delivery

Send package to:

Attn: Pro Shop
2188 Citygate Dr,
Columbus, OH 43219, USA

Please allow 14 business days for our team to receive and process and returned or exchanged merchandise. If your item(s) is not eligible for free return, MLG will refund the price of merchandise less the cost of shipping. Please allow up to two billing cycles for the credit to appear on your credit card statement. If you are returning an item(s) for exchange, you will receive an email with the corresponding shipping and tracking information.

Thank you for choosing MLG!